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Results 1 to 9 of 9
  1. #1
    Junior Member Master
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    Default AKTA call center

    Fratilor am inebunit,

    M-a mincat undeva si am cumparat un card AKTA.
    Poblema este ca de 3 zile ma chinui incontinuu sa sun la call center , am sunat la ora 2 noaptea la 8 dimineata la 13:00 la orice ora suna numai ocupat , am lasat telefonul 1 ora cu melodia lui peste si tot nu raspunde nimeni ...

    Ce fac ?
    Vreau sugestii , efectiv sunt disperat imi vine sa arunc cardul pe geam ...
    Vreau sa imi activez serviciile full si ei nu vor sa imi ia banii... ma gindesc ce fac daca vreodata am probleme ? stau fara TV 3 luni pana raspund ei ?

    Sugestii ... ma gindesc sa sun la dealerul care mi-a vandut receptorul pt ca efectiv nu ii mai suport pe astia de la call center.

    Si pe urma se mira de ce nu au abonati.....bine ca nu au ca daca aveau nici nu ii puteau gestiona.

  2. #2
    Junior Member Friend
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    Si eu am aceas problema am pe cartela de ieri merge numai baza dar restul de canale nu merge.Si eu am facut abonament full.Daca sun nu raspunde nici unu...Ciudat faza.

  3. #3
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    sunt criminali in privinta suportului tehnic telefonic . mai repede raspunde basescu la telefon decat akta

  4. #4
    Junior Member Teacher
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    trimiteti un fax si se rezolva la 021.589.88.99

  5. #5
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    de ce am fax ca sa il trimit....

  6. #6
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    eu am trimis un email la adresa de support.Si pina acuma nu s-a intimplat absolut nimc.E atit de greu sa raspunde cineva la telefon?Eu cred ca la postul de secretariat e gol....

  7. #7
    Junior Member Teacher
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    Normal ar fi sa contactezi dealerul care ti-a facut contract.Da-mi un pm cu nr tau de telefon si te sun eu sa-mi explici ce vrei si contactez eu call centerul

  8. #8
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    Te am trimis un pm daca poti sa ajuti....dar de ce nu raspunde la telefon?Am lasat-o pina si o ora...

  9. #9
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    s-a constipat fata din call-center.

 

 

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